Join the Air Zoo team!
The Air Zoo currently has full-time and part-time openings available. If you would like to be considered for any of the open positions listed below, please follow the instructions at the the end of each posting. The Air Zoo is an Equal Opportunity Employer.
Applications are held for 90 days.
FULL-TIME POSITIONS
PART-TIME POSITIONS
INTERN & VOLUNTEER
Full-Time Positions
Position Title: Director of Experience Fulfillment
Supervisor: President/CEO
Salary Range: $55,000 - $75,000
At the Air Zoo,
Our Pledge is to provide the best experience possible to everyone, every time.
What we do:
With over 100 rare aircraft & spacecraft, amazing hands-on exhibits, amusement park rides, full-motion flight simulators, a state-of-the-art theater experience, educational programs, and much, much more, the Smithsonian-affiliated Air Zoo aerospace & science museum in Portage, MI is unlike any you’ve ever seen! The Air Zoo brings science, technology, engineering, art, and mathematics (STEAM) to life through our roots in aerospace science and provides guests with unique experience each time they walk through the doors. Recently voted the #1 museum in Michigan as well as “Best Place to Take Out-of-Towners” and “Best place to spend the day with your Family”, the Air Zoo is one of southwest Michigan’s top attractions for families and museum enthusiasts.
Our Core Values:
- Our guests’ needs, wants and desires come first, always
- A can-do attitude, and will-do, attitude for every team member
- Invested in momentary and long-term success
- Learning oriented in BOTH directions
- Fearlessly Innovative
Position Summary: Lead all aspects of the Experience Fulfillment functions for the Air Zoo Aerospace and Science Experience, including Guest Experience (Customer Service), Event Management, Buildings and Grounds Operations and Maintenance, and Museum Store Activities. Primary responsibilities include creating and implementing the Experience Fulfillment strategy for the Air Zoo; delivering the highest-quality experience to every guest with every action and interaction; expanding and diversifying the Air Zoo’s event and store offerings; ensuring every aspect of the Air Zoo’s buildings and grounds and attractions is functioning at its highest level; building and inspiring a high-functioning team of fearlessly innovative managers; assisting in developing and delivering the Air Zoo’s value proposition to all guests and community stakeholders; and, as a key leadership team member, providing strategic thought and action across a broad array of Air Zoo activities, including exhibits and collections, education, marketing, development, and the Board of Trustees.
You must be a motivated, energetic, innovative leader ready to creatively build and deliver every facet of the Air Zoo’s guest experience to everyone in southwest Michigan and beyond. This is a great opportunity for a self-driven, high-energy, high-accountability person to significantly impact a very unique, exciting, and growing organization. Visit www.airzoo.orgfor more information. Email cover letter and resume to careers@airzoo.orgby May 30, 2019. Equal Opportunity Employer.
To apply, please send your COVER LETTER and RESUME to careers@airzoo.org.
Part-Time Positions
Position Title: Guest Experience Ambassador
Supervisor: Guest Experience Manager
Status: Part-time; non-exempt
Position Objectives:
The Guest Experience Ambassador (GEA) position has direct contact with our Guests. They set the stage and atmosphere for our Guests visits. Ride Operator GEA staff are responsible for safely operating all of the Air Zoo attractions while ensuring our Guests have the best experience possible during their visit. Point of Sale GEA staff process admission tickets and membership sales, answer phones, work in retail, and assist our Guests. Safety, customer service, professionalism and accuracy are the priority.
What we are looking for:
- Ability to come to work as scheduled and on time.
- Availability that is consistent from week to week including weekend days (can be adjusted by semester)
- Availability to work some evenings, including weekends (premium pay)
- Availability to work on holidays (premium pay)
- Ability to engage customers by smiling, talking and helping people to have fun
- Ability to learn about the Air Zoo so you can share that excitement with our guests
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
To apply, please submit your application in person. You can also pick up applications at the Air Zoo's front desk. Questions regarding the position can be sent to careers@airzoo.org.
Position Title: Part-Time Science Educator
Supervisor: Education Manager
Status: Part-time; non-exempt
Position Summary:
The part-time educator is responsible for delivering exciting, high-quality educational programs to schools, families, and adult groups. This position offers a unique opportunity to practice a wide range of skills; lead innovative, interdisciplinary activities; and connect people of all ages to the STEAM disciplines while delivering educational programs for the Air Zoo. The educator is an energetic, dependable individual who likes working with people and inspiring others to learn about science and is instrumental in strengthening visitors awareness and appreciation of the Air Zoo. Good public speaking, organizational, and customer service skills required. This is a part-time, hourly, non-exempt position. Scheduling is flexible with select weekdays, evening, overnight, and weekend work required.
Responsibilities:
- Deliver educational programs including school, after-school and outreach programs, summer and holiday camps for families and children, camp-in overnight programs, birthday parties, special event programs and scout badge programs.
- Learn the activity you will be teaching and be able to answer questions about the topic (training provided)
- Set-up classroom and teach educational activities
- Maintain control of the classroom and students
- Actively engage the audience
- Follow the established schedule for the daily events
- Clean classrooms after each program (put away supplies, wash equipment and tables, sweep floors if needed)
- Must be able to carry totes with materials (up to 40 pounds) from place to place
- Deliver exhibit floor education and participate in program development and evaluation as required
- Participate in educational and promotional outreach events
- Make safety a priority
Qualifications:
- High School Graduate or Equivalent. Some college-level education preferred with an emphasis in Education or Science-related field. Certification and experience teaching in classroom and informal museum settings helpful
- Creative, motivated, and enthusiastic; excellent public presentation skills
- Reliable and punctual; able to multi-task and manage time effectively
- Able to work independently and as part of a close team
- Excellent verbal and writing skills; strong organizational skills
- Willingness to travel to offsite locations
- Computer proficient (Microsoft Office and Outlook)
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
To apply, email your resume and cover letter to Careers@airzoo.org.
Internship and Volunteer Opportunities
The Air Zoo has many internship and volunteer opportunities available that cover a broad range of majors and interests.
Click position title to download full description.
- Archive Intern: Assist with numbering and labeling, accessioning, refiling, and data entry.
- Curatorial Intern: Assist with aerospace research, writing, data organization, and inventory.
- Development Intern: Assist with grant writing, research, reports, data entry, and special events.
- Digital Assets Intern: Assist with describing and digitizing photos, and inventorying data.
- Education Volunteer: Assists the lead educator with program needs.
- Graphic Intern: Assist with artwork creation, design layout, photo manipulation, etc.
- Photo/Video Intern: Assist with capturing and editing photos and video, asset organization, etc.
For more information, contact Careers@airzoo.org or by phone via 269.350.2815.
We are always looking for interns and volunteers! If you'd like to volunteer for the Air Zoo, please check out our volunteer page.
The Air Zoo is an Equal Opportunity Employer.