Join the Air Zoo team!
Thank you for your interest in opportunities at the Air Zoo. Please note ALL positions available are listed below and we recommend confirming any positions published elsewhere . We do not have remote positions and our locations are limited to Portage, Michigan only. Thank you!
To be considered for any of the open positions listed below, please follow the instructions at the the end of each posting. The Air Zoo is an Equal Opportunity Employer. Applications are held for 90 days.
FULL-TIME POSITIONS
PART-TIME POSITIONS
INTERN & VOLUNTEER
Full-Time Positions
Position Title: Guest Experience Lead
Supervisor: Guest Experience Manager
Status: Non-Exempt (Hourly); Full Time; Benefits eligible
Position Summary: Do you love to meet new people and work as a team? Do you like aircraft, space, science and/or learning about our world? Do you want a job where you can smile and make someone’s day? If you answered yes to these questions, then submit your resume to us! The Guest Experience Lead position sets the stage and atmosphere for our guests’ visits, while supporting our guest experience team! Safety, customer service, professionalism, and accuracy are the priorities and helping others have a wonderful experience is part of the reward. The Guest Experience Lead provides all guests with an efficient, informative experience as it relates to the sale of Air Zoo admissions, memberships, and programs while supporting the overall team including trainings and cash handling procedures.
What we are looking for:
- High School diploma or equivalent
- Minimum of one-year cashier or cash handling experience
- Minimum of one-year customer service or retail experience
- Experience following policies and procedures
- Experience working with a team or leading a team
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Applying is easy! To be considered please download the full job description and email a cover letter to careers@airzoo.org or apply through Indeed.
Part-Time Positions
Position Title: Retail Sales Associate
Supervisor: Retail Manager
Status: Non-Exempt (Hourly); Part Time
Position Summary: The Air Zoo’s retail shop, The Fly Buy, is full of fun, science, math, art and creative books and gifts for all ages! This Retail Sales Associate provides accurate, efficient, and welcoming services to guests, while extending a positive guest experience to all. The Fly Buy provides income for the ongoing support of the Air Zoo and all its programs.
What we are looking for:
- High school diploma or GED is required
- Minimum one year of customer service experience required
- Minimum one year of retail/cashier experience highly preferred
- Attention to detail and dedication to guest service
- Passion for learning about the Air Zoo and guest experience excellence
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Applying is easy! To be considered please download the full job description and email a cover letter to careers@airzoo.org or apply through Indeed.
Position Title: Guest Experience Ambassador
Supervisor: Guest Experience Manager
Status: Part-time; non-exempt
Position Objectives:
Do you love to meet new people and work as a team? Do you like aircraft, space, science and/or learning about our world? Do you want a job where you can smile and make someone’s day? If you answered yes to these questions, then submit your resume to us! The Guest Experience Ambassador (GEA) position sets the stage and atmosphere for our Guests’ visits. Ride Operator GEA staff are responsible for safely operating all the Air Zoo attractions while ensuring our Guests have the best experience possible during their visit. Point-of-Sale GEA staff process admission tickets and membership sales, answer phones, and assist our Guests. Safety, customer service, professionalism, and accuracy are the priority and helping others have a wonderful experience is part of the reward.
What we are looking for:
- High school diploma or equivalent
- Customer service experience
- Ability to communicate effectively both verbally and in writing
- Ability to handle stressful situations
- Ability to interact with the public in a positive and enthusiastic manner
- Superior interpersonal skills to foster effective working relationships at all levels
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Applying is easy! You can submit your application through our online form, or you can download this smart application and submit it online to careers@airzoo.org or in person at the Air Zoo. You can also pick up applications at the Air Zoo's front desk. Questions regarding the position can be sent to careers@airzoo.org.